08

Jan 2026

Data Reveals Poor Timing of Palliative Care for Older Australians

Published in News on January 08, 2026

Newly released national data has highlighted significant delays in older Australians receiving specialist palliative care services, raising concerns among health advocates about the timing and impact of this care on patients and families. The Australian Institute of Health and Welfare (AIHW) has published linked data based on around 132,000 Australians aged 65 and over who died from predictable illnesses in 2021–22. The figures reveal that many older people are first receiving specialist palliative care just 12 days before death, far shorter than the period widely considered beneficial for quality of life in the final months. What the Data Shows According to the AIHW findings, the median time between a person’s first specialist palliative care service and their death was just under two weeks. Health experts argue that earlier access—ideally at least 90 days before death—is associated with better symptom management, fewer hospitalisations, improved decision‑making, and more meaningful time with loved ones. Camilla Rowland, CEO of Palliative Care Australia (PCA), said that while the data reflects the complexity of care across community, hospital, and aged care settings, the pattern is clear: specialist palliative care often arrives too late to provide the greatest benefit. Disparities Within Care Settings The data points to particular disparities for people living in residential aged care, who were less likely to receive specialist palliative care and tended to receive it even closer to death compared with those receiving care at home or in respite settings. Advocates say this shortfall denies many older people and their families valuable time for comfort, conversation, and planning. This trend has broader implications given Australia’s ageing population, with the number of people aged 85 and over set to rise significantly in coming years. Why Earlier Palliative Care Matters Palliative care focuses on improving quality of life for people with life‑limiting conditions by addressing physical symptoms as well as psychological, social and spiritual needs. The World Health Organisation describes palliative care as an approach that “prevents and relieves suffering through early identification, correct assessment and treatment of pain and other problems” for patients and their families. Experts say that when palliative care begins earlier—rather than as a response in the final days of life—patients often experience better symptom control, reduced emergency hospital visits, and greater support for families. Yet the AIHW data suggests this ideal is often not achieved in practice. Calls for System Improvements PCA and other advocates have called for improved access to specialist palliative care, especially for older people in residential aged care and those with complex conditions like dementia. Improving hospital accommodation—private rooms, spaces for companions, and quieter environments—can complement earlier care to ensure a more dignified and comfortable end-of-life experience. Looking Ahead As Australia’s population ages, pressure is mounting on policymakers and service providers to ensure palliative care services are timely, equitable, and paired with appropriate hospital accommodation. Earlier referrals to specialist teams, combined with upgraded patient facilities, can help older Australians spend their final days with dignity, comfort, and meaningful support from family. The AIHW data underscores the importance of both timely palliative care and the quality of hospital environments in improving the end-of-life experience for older Australians.

Newly released national data has highlighted significant delays in older Australians receiving specialist palliative care services, raising concerns among health advocates about the timing and impact of this care on patients and families.

The Australian Institute of Health and Welfare (AIHW) has published linked data based on around 132,000 Australians aged 65 and over who died from predictable illnesses in 2021–22. The figures reveal that many older people are first receiving specialist palliative care just 12 days before death, far shorter than the period widely considered beneficial for quality of life in the final months.

What the Data Shows

According to the AIHW findings, the median time between a person’s first specialist palliative care service and their death was just under two weeks. Health experts argue that earlier access—ideally at least 90 days before death—is associated with better symptom management, fewer hospitalisations, improved decision‑making, and more meaningful time with loved ones.

Camilla Rowland, CEO of Palliative Care Australia (PCA), said that while the data reflects the complexity of care across community, hospital, and aged care settings, the pattern is clear: specialist palliative care often arrives too late to provide the greatest benefit.

Disparities Within Care Settings

The data points to particular disparities for people living in residential aged care, who were less likely to receive specialist palliative care and tended to receive it even closer to death compared with those receiving care at home or in respite settings. Advocates say this shortfall denies many older people and their families valuable time for comfort, conversation, and planning.

This trend has broader implications given Australia’s ageing population, with the number of people aged 85 and over set to rise significantly in coming years.

Why Earlier Palliative Care Matters

Palliative care focuses on improving quality of life for people with life‑limiting conditions by addressing physical symptoms as well as psychological, social and spiritual needs. The World Health Organisation describes palliative care as an approach that “prevents and relieves suffering through early identification, correct assessment and treatment of pain and other problems” for patients and their families.

Experts say that when palliative care begins earlier—rather than as a response in the final days of life—patients often experience better symptom control, reduced emergency hospital visits, and greater support for families. Yet the AIHW data suggests this ideal is often not achieved in practice.

Calls for System Improvements

PCA and other advocates have called for improved access to specialist palliative care, especially for older people in residential aged care and those with complex conditions like dementia. Improving hospital accommodation—private rooms, spaces for companions, and quieter environments—can complement earlier care to ensure a more dignified and comfortable end-of-life experience.

Looking Ahead

As Australia’s population ages, pressure is mounting on policymakers and service providers to ensure palliative care services are timely, equitable, and paired with appropriate hospital accommodation. Earlier referrals to specialist teams, combined with upgraded patient facilities, can help older Australians spend their final days with dignity, comfort, and meaningful support from family.

The AIHW data underscores the importance of both timely palliative care and the quality of hospital environments in improving the end-of-life experience for older Australians.

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Newly released national data has highlighted significant delays in older Australians receiving specialist palliative care services, raising concerns among health advocates about the timing and impact of this care on patients and families. The Australian Institute of Health and Welfare (AIHW) has published linked data based on around 132,000 Australians aged 65 and over who died from predictable illnesses in 2021–22. The figures reveal that many older people are first receiving specialist palliative care just 12 days before death, far shorter than the period widely considered beneficial for quality of life in the final months. What the Data Shows According to the AIHW findings, the median time between a person’s first specialist palliative care service and their death was just under two weeks. Health experts argue that earlier access—ideally at least 90 days before death—is associated with better symptom management, fewer hospitalisations, improved decision‑making, and more meaningful time with loved ones. Camilla Rowland, CEO of Palliative Care Australia (PCA), said that while the data reflects the complexity of care across community, hospital, and aged care settings, the pattern is clear: specialist palliative care often arrives too late to provide the greatest benefit. Disparities Within Care Settings The data points to particular disparities for people living in residential aged care, who were less likely to receive specialist palliative care and tended to receive it even closer to death compared with those receiving care at home or in respite settings. Advocates say this shortfall denies many older people and their families valuable time for comfort, conversation, and planning. This trend has broader implications given Australia’s ageing population, with the number of people aged 85 and over set to rise significantly in coming years. Why Earlier Palliative Care Matters Palliative care focuses on improving quality of life for people with life‑limiting conditions by addressing physical symptoms as well as psychological, social and spiritual needs. The World Health Organisation describes palliative care as an approach that “prevents and relieves suffering through early identification, correct assessment and treatment of pain and other problems” for patients and their families. Experts say that when palliative care begins earlier—rather than as a response in the final days of life—patients often experience better symptom control, reduced emergency hospital visits, and greater support for families. Yet the AIHW data suggests this ideal is often not achieved in practice. Calls for System Improvements PCA and other advocates have called for improved access to specialist palliative care, especially for older people in residential aged care and those with complex conditions like dementia. Improving hospital accommodation—private rooms, spaces for companions, and quieter environments—can complement earlier care to ensure a more dignified and comfortable end-of-life experience. Looking Ahead As Australia’s population ages, pressure is mounting on policymakers and service providers to ensure palliative care services are timely, equitable, and paired with appropriate hospital accommodation. Earlier referrals to specialist teams, combined with upgraded patient facilities, can help older Australians spend their final days with dignity, comfort, and meaningful support from family. The AIHW data underscores the importance of both timely palliative care and the quality of hospital environments in improving the end-of-life experience for older Australians.
Data Reveals Poor Timing of Palliative Care for Older Australians
Medical tourism—where patients travel abroad to receive medical treatment—has grown rapidly over the past decade. Factors such as rising healthcare costs, long waiting times, and access to specialised procedures have encouraged patients to seek care in countries where quality services are available at lower costs or with faster access. This global trend has not only affected healthcare delivery but has also had a significant impact on hospital accommodation and the design of patient care environments. Understanding Medical Tourism Medical tourism encompasses a wide range of healthcare services, from elective surgeries like cosmetic procedures to complex treatments such as cardiac surgery, fertility treatments, and oncology care. Patients often combine their medical visits with travel, creating a demand for hospitals to provide accommodations that are comfortable, culturally sensitive, and capable of supporting international patients who may be away from home for days or weeks. Countries like Thailand, India, Malaysia, and Mexico have become popular destinations for medical tourists due to their combination of high-quality medical care and affordable costs. Developed nations, including the United States and Germany, also see inbound medical tourists for highly specialised procedures that may not be available elsewhere. This movement has shifted the focus from purely clinical outcomes to a more holistic patient experience, with accommodation playing a crucial role. The Influence on Hospital Accommodation One of the main impacts of medical tourism on hospital accommodation is the emphasis on comfort and privacy. International patients often expect amenities similar to those of high-end hotels, including private rooms with en-suite bathrooms, climate control, entertainment options, and high-speed internet. Hospitals are increasingly designing patient rooms to offer a more hotel-like experience, blending clinical functionality with comfort and aesthetics. This approach helps attract international patients and ensures their recovery environment supports both physical healing and mental well-being. Shared wards, while still common in many public hospitals, are less appealing to medical tourists. To meet rising expectations, hospitals catering to international patients are offering private or semi-private rooms, flexible visiting arrangements, and personalised services. Some hospitals have even introduced suites with separate living areas, allowing family members or companions to stay comfortably during longer treatments. Cultural and Language Considerations Accommodation for medical tourists also requires sensitivity to cultural preferences and language differences. Hospitals serving international patients often provide multilingual staff, dietary options that reflect diverse cultural requirements, and spaces that respect religious practices. The ability to adapt the hospital environment to meet these needs is now a significant component of patient care. Comfortable accommodation reduces stress for patients who may already be anxious due to travel, unfamiliar surroundings, or the seriousness of their medical conditions. Extended Stays and Specialised Facilities Certain treatments, such as rehabilitation, post-operative recovery, or cancer therapies, require extended hospital stays. Medical tourists undergoing these procedures expect accommodation that supports long-term care, including comfortable furniture, personal storage, access to nutrition services, and recreational spaces. Hospitals have responded by creating flexible ward designs and dedicated recovery suites that cater to patients who will be staying for longer periods. This trend has led to a rethinking of hospital layouts, ensuring that space, light, and privacy are optimised for extended stays. Economic and Competitive Implications The rise of medical tourism has also created competition among hospitals to provide superior accommodation and patient experiences. Hospitals that can combine excellent medical care with comfortable, convenient, and culturally aware accommodation are more likely to attract international patients. This has led to investments in facility upgrades, patient-focused interior design, and services like concierge support, airport transfers, and tourism coordination. Beyond financial gains, improving hospital accommodation has a wider benefit: it raises the standard of care for all patients. Domestic patients often benefit from the same upgraded rooms, private suites, and attention to comfort and privacy that were initially developed to meet the expectations of international visitors. Future Trends As medical tourism continues to grow, hospital accommodation is likely to evolve further. Technological integration, such as smart room controls, telemedicine access, and digital patient entertainment systems, is becoming a key feature. Hospitals are also exploring sustainable designs that incorporate natural light, green spaces, and quieter environments—elements shown to support faster recovery. The impact of medical tourism is clear: hospitals are no longer just clinical spaces. They are now multifaceted environments that must balance medical efficiency, patient comfort, cultural sensitivity, and hospitality. These changes are redefining what patients expect from hospital accommodation, influencing both domestic and international standards of care. Conclusion Medical tourism has reshaped the healthcare landscape, driving hospitals to rethink accommodation and patient experience. From private rooms with luxury amenities to culturally sensitive services and long-term recovery facilities, hospitals are responding to the needs of an increasingly mobile patient population. While the clinical quality of care remains paramount, the rise of medical tourism highlights the importance of environment, comfort, and personalised services in supporting patient recovery. As this trend continues, hospital accommodation will play an ever more central role in global healthcare delivery, ensuring that healing is both effective and humane.
The Rise of Medical Tourism and Its Impact on Hospital Accommodation
A hospital stay can be challenging, especially when recovery requires rest, comfort, and peace of mind. Beyond medical treatment, the physical environment plays a major role in healing. Noise levels, lighting conditions, and personal privacy directly affect sleep quality, stress, and overall well-being. Understanding how to manage these factors can help patients and caregivers create a more healing hospital experience. 1. Managing Noise for Better Rest Hospitals are busy places, and constant sounds from equipment, alarms, staff movement, and other patients can disrupt sleep and increase stress. Poor sleep has been shown to slow healing and affect mood. To reduce noise impact, patients can use earplugs or noise-cancelling headphones if appropriate. Keeping the door or curtain closed, especially at night, can also help. Politely asking staff to cluster care activities when possible may reduce frequent interruptions. Families can support by speaking softly and limiting unnecessary noise during visits. 2. Using Light to Support Recovery Lighting affects the body’s natural sleep–wake cycle. Bright lights at night can interfere with melatonin production, making it harder to rest, while insufficient daylight can contribute to fatigue and low mood. During the day, opening blinds to let in natural light helps regulate circadian rhythms and supports emotional well-being. At night, dim lighting or bedside lamps are preferable to overhead lights. Patients can request eye masks to block unwanted light and ask staff to minimise light exposure during overnight checks when clinically safe. 3. Protecting Privacy and Dignity Privacy is essential for emotional comfort and a sense of control, especially during long or vulnerable hospital stays. In shared rooms, using curtains fully and consistently can help create personal space. Patients should feel comfortable asking staff to knock before entering and to explain procedures clearly. Wearing personal clothing or a robe, when permitted, can also restore dignity and normalcy. For conversations about health concerns, patients can request a quieter or more private setting. 4. Advocating for a Calmer Environment Patients and caregivers have the right to speak up about environmental concerns. Simple requests—such as lowering alarm volumes when possible, adjusting lighting, or scheduling non-urgent procedures at better times—can make a meaningful difference. Many hospitals are increasingly aware of the importance of healing environments and are open to accommodating reasonable requests that support patient comfort. 5. Supporting Mental and Emotional Well-Being A quieter, well-lit, and private environment reduces stress and anxiety, which are closely linked to physical recovery. Listening to calming music, practising breathing exercises, prayer, or mindfulness can further enhance relaxation. Feeling safe, respected, and comfortable helps patients stay positive and engaged in their healing process. Conclusion Noise, light, and privacy may seem like small details, but they have a powerful impact on recovery during a hospital stay. By actively managing these factors—through practical tools, open communication, and simple adjustments—patients and caregivers can help create a more peaceful, dignified, and healing environment that supports both body and mind.
Noise, Light, and Privacy: Key Factors in a Healing Hospital Stay
The Queensland Government has announced a significant expansion of oncology services at Atherton Hospital, enhancing cancer treatment access for residents of the Tablelands region. The upgrade will enable the hospital to deliver chemotherapy services five days a week, an increase from its current three-day schedule, helping more patients receive care closer to home and their support networks. Health Minister Tim Nicholls highlighted that strengthening local services is central to ensuring patients do not have to travel long distances for essential treatments. The expansion is expected to boost the number of chemotherapy sessions delivered each week — from an average of 15 to about 25 — reducing the need for patients to undertake long trips to larger regional centres. “We know how important it is for patients to stay connected with their support networks during treatment,” Nicholls said, stressing that the increase in service availability supports both patients and families. Supporting Regional Cancer Care Patients at Atherton Hospital are currently overseen by specialist cancer teams from the Liz Plummer Cancer Centre at Cairns Hospital, with treatment referrals coordinated between the facilities. Expanding oncology services locally means that more people can begin and continue their treatment within their own community, alleviating travel burdens. Chief Executive Leena Singh noted that the oncology expansion forms part of broader infrastructure upgrades at Atherton Hospital. This includes a $12.9 million refurbishment of the existing South Ward, a project aimed at modernising patient accommodation and care spaces as part of a commitment to frontline health outcomes. Preparatory works are currently underway to establish a temporary ward to support ongoing refurbishment, with plans to develop a modern 25-bed unit that will provide flexible and comfortable spaces for patients and staff once complete. Local Impact and Community Benefits For many local patients, the increased availability of chemotherapy sessions locally means fewer arduous trips along rural highways — a factor especially significant during the physical and emotional strain of cancer treatment. Atherton oncology team members have expressed pride in the expansion, noting the value of being able to offer more regular, personalised care to community members “through what can be the most challenging time of their lives.” This announcement follows broader regional healthcare developments, including hospital ward refurbishments and service expansions, underscoring the state’s ongoing focus on improving access to quality health services across Queensland.
Queensland Government Confirms Boost to Atherton Hospital Oncology Services
Hospital accommodation varies widely across the world, shaped by healthcare systems, economic conditions, cultural values, and available resources. While hospitals everywhere share the same goal of providing medical care and supporting recovery, the experience of staying in a hospital can feel very different depending on the country and setting. Understanding these general differences helps provide a broader perspective on how healthcare environments are designed globally. One of the most common differences in hospital accommodation is room arrangement. In many countries, hospitals offer a mix of private and shared rooms. Private rooms are more common in well-funded healthcare systems and private hospitals, where patient privacy, infection control, and comfort are key priorities. Shared rooms or open wards, on the other hand, are still widely used in public hospitals around the world. These arrangements allow hospitals to care for more patients at lower cost and are often seen in regions with high patient demand or limited resources. Family involvement is another important factor that influences hospital accommodation. In some parts of the world, it is common for family members to remain closely involved in a patient’s daily care. Hospitals may allow relatives to stay overnight or spend extended hours at the bedside. In other regions, hospitals maintain stricter visiting hours and encourage families to arrange accommodation nearby instead. These differences often reflect cultural attitudes toward caregiving and the role of family in the healing process. Comfort and amenities also vary significantly. Some hospitals provide modern facilities such as private bathrooms, climate control, entertainment systems, and internet access. Others focus on essential medical care, offering more basic accommodation with limited amenities. The level of comfort is often influenced by whether the hospital is publicly funded or privately operated, as well as by the overall resources available within the healthcare system. The typical length of hospital stay also affects how accommodation is designed. In healthcare systems that emphasise outpatient care and rapid discharge, hospital rooms are intended for short-term use. In contrast, in regions where patients remain hospitalised for longer periods, accommodation may be adapted to support extended stays, including space for personal belongings and family presence. Differences between public and private hospitals further shape patient experiences. Public hospitals generally prioritise accessibility and capacity, which can result in shared rooms and simpler facilities. Private hospitals tend to offer upgraded accommodation, greater privacy, and additional services, reflecting a more hospitality-focused approach to care. Overall, hospital accommodation around the world reflects a balance between medical priorities, cultural expectations, and available resources. While experiences may differ, the global trend continues to move toward more patient-centred environments that support comfort, dignity, and recovery alongside medical treatment.
How Hospital Accommodation Differs Around the World
Long-term hospital stays can be physically demanding, emotionally draining, and mentally overwhelming—for patients and their families alike. Whether the stay is due to chronic illness, rehabilitation, or recovery from major surgery, adapting to hospital life is essential for overall well-being. While medical care is the priority, comfort, routine, emotional health, and support systems play a major role in healing. The following best practices offer practical tips to help patients and caregivers navigate extended hospital stays with greater ease and resilience. 1. Create a Sense of Routine Hospitals can feel disorienting because days often blend together. Establishing a daily routine helps restore a sense of normalcy and control. Simple habits—such as waking up at the same time, having meals on a schedule, light exercises (if approved), prayer or meditation, and designated rest periods—can provide structure. A predictable routine reduces anxiety and supports mental stability, especially for long-term patients. 2. Personalise the Hospital Space Although hospital rooms are clinical by nature, small personal touches can make a big difference. Bringing familiar items such as family photos, a favourite blanket, a pillow, books, or comforting scents (where permitted) can make the environment feel less sterile. These items provide emotional comfort and help patients feel connected to home, which can positively impact morale and recovery. 3. Communicate Openly With the Care Team Clear and consistent communication with doctors, nurses, and therapists is crucial during extended stays. Patients and caregivers should feel empowered to ask questions, express concerns, and request clarifications about treatment plans, medications, or procedures. Keeping a notebook to track symptoms, questions, and medical updates can be especially helpful in ensuring nothing important is overlooked. 4. Prioritise Mental and Emotional Well-Being Long-term hospitalisation can lead to feelings of loneliness, frustration, or depression. Emotional care is just as important as physical treatment. Staying connected with loved ones through visits, calls, or video chats can lift spirits. Many hospitals also offer access to counsellors, chaplains, or support groups—valuable resources for coping with emotional stress. Engaging in hobbies such as reading, journaling, listening to music, or light creative activities can also provide a healthy mental escape. 5. Focus on Nutrition and Hydration Proper nutrition plays a vital role in healing and maintaining strength. While hospital meals are designed to meet medical needs, patients should communicate dietary preferences or difficulties with eating. If allowed, healthy snacks from home can supplement meals. Staying well-hydrated is equally important, as it supports organ function, circulation, and overall energy levels. 6. Maintain Mobility and Physical Activity When medically approved, gentle movement and physical therapy should be part of daily life during a long hospital stay. Prolonged bed rest can lead to muscle weakness, stiffness, and reduced circulation. Simple exercises, short walks in the hallway, or guided therapy sessions help maintain strength and promote faster recovery. Always follow medical advice to avoid injury. 7. Plan for Family and Caregiver Accommodation Extended hospital stays often involve family members who provide emotional and logistical support. Planning for their accommodation is an important yet sometimes overlooked aspect. Some hospitals offer on-site or nearby lodging, while others partner with serviced apartments or long-stay accommodations designed for families of patients. These options provide a more comfortable, home-like environment for caregivers, allowing them to rest properly while remaining close to the patient. Access to nearby long-term hospital accommodation has been shown to reduce caregiver stress and improve overall support during prolonged treatment periods. 8. Manage Finances and Practical Matters Early Long hospital stays can bring unexpected financial and administrative challenges. It is wise to address insurance coverage, billing concerns, and work or family responsibilities early in the stay. Hospital social workers can assist with financial counselling, paperwork, and connecting families with community resources. Proactive planning helps reduce stress and allows patients to focus on healing. 9. Prepare for Discharge, Even if It Feels Far Away Discharge planning should begin well before the actual discharge date. Understanding post-hospital care needs—such as medications, follow-up appointments, rehabilitation, or home modifications—ensures a smoother transition. Being prepared reduces anxiety and lowers the risk of readmission. Conclusion A long-term hospital stay is a challenging journey, but with thoughtful preparation and supportive practices, it can become more manageable. By establishing routines, prioritising emotional health, maintaining open communication, and planning for both patient and caregiver needs—including suitable hospital-stay accommodation—patients can experience greater comfort and dignity during extended care. Healing is not only about medical treatment; it is also about feeling supported, empowered, and cared for every step of the way.
Best Practices for Long-Term Hospital Stays
In a world often dominated by headlines of conflict and crisis, stories of quiet, consistent kindness stand out all the more. Two Melbourne men have done just that—earning the title of true “bloody legends” after reaching an extraordinary blood and plasma donation milestone that few will ever achieve. Paul Jenkins from Melton and Murray Burns from Templestowe have each surpassed 900 blood and plasma donations, placing them among the most dedicated donors in Australia’s history. Their achievement is not the result of a single heroic act, but of decades of commitment, discipline, and compassion. Paul Jenkins is now recognised as Australia’s most active donor, having donated plasma more than 900 times at the Lifeblood Bundoora Donor Centre. Close behind him is Murray Burns, who has also reached the remarkable 900-donation mark. To put this into perspective, only a handful of Australians have ever reached such a milestone, and it often takes more than 50 years of regular donations to do so. What makes their contribution even more powerful is the impact behind each visit to the donor chair. According to Australian Red Cross Lifeblood, one blood or plasma donation can help save up to three lives. This means that both Paul and Murray may have helped save thousands of lives—from trauma patients and cancer sufferers to mothers giving birth and people living with chronic illnesses. Their donation journeys began decades ago, motivated not by recognition, but by a simple desire to help others. Over the years, they have made donating part of their routine—often giving plasma every fortnight. Combined, they have spent the equivalent of weeks of their lives sitting in donation chairs, quietly contributing to a national lifeline that many Australians rely on every day. Their story also highlights an important message: age is not a barrier to making a difference. Lifeblood continues to encourage older Australians to donate, reminding the community that as long as eligibility requirements are met, donors of all ages are welcome and desperately needed. With an ageing population and increasing medical demand, long-term donors like Paul and Murray are more vital than ever. While the late James Harrison—famously known as the “Man with the Golden Arm”—still holds the all-time donation record, the achievements of Paul Jenkins and Murray Burns serve as a powerful reminder that ordinary people can create extraordinary impact through consistency and compassion. In celebrating these two men, we are also reminded that donating blood is one of the simplest yet most meaningful ways to give back. It costs nothing but time, and the reward is measured in lives saved, families supported, and hope restored. Paul and Murray may not wear capes, but their legacy flows through hospital wards across Australia—one donation at a time.
Bloody Legends: Two Australians Redefining the Power of Giving
When a loved one is admitted to a hospital, families are suddenly faced with many decisions beyond medical care. One of the most pressing is where to stay. For patient families, accommodation is not just about comfort—it affects emotional well-being, finances, rest, and the ability to be present during critical moments. Two common options emerge: onsite hospital accommodation and nearby hotel accommodation. Each has its own advantages and limitations, and understanding these differences can help families make the best choice during an already stressful time. Understanding Onsite Hospital Accommodation On-site accommodation typically includes hospital-run lodging, such as family rooms, dormitory-style housing, or charitable facilities like family houses. The primary advantage of on-site accommodation is proximity. Being within or adjacent to the hospital allows family members to be close at all times, which is especially important during emergencies, surgeries, or end-of-life care. This closeness provides peace of mind, knowing that loved ones are only steps away. Cost is another major benefit. On-site accommodations are often subsidised, low-cost, or even free, making them accessible for families facing long hospital stays and mounting medical expenses. Additionally, these facilities are designed with patient families in mind, offering emotional support, shared spaces with others in similar situations, and sometimes access to counselling or spiritual care. However, on-site accommodation also comes with limitations. Availability is often limited, with priority given to families of critically ill patients. Rooms may be shared, privacy can be minimal, and amenities are usually basic. For extended stays, the lack of personal space, quiet, and normal routines can add to emotional and physical fatigue. Exploring Nearby Hotel Accommodation Nearby hotel accommodation offers a different set of benefits, particularly for families who value comfort, privacy, and flexibility. Hotels near hospitals range from budget-friendly options to serviced apartments designed for longer stays. These accommodations typically provide private rooms, comfortable beds, en-suite bathrooms, and access to amenities such as kitchens, laundry facilities, Wi-Fi, and dining options. For families staying weeks or months, the ability to rest properly, prepare meals, and maintain a sense of normalcy can be invaluable. This is where nearby hotel accommodation in hospitals becomes an increasingly popular choice, as it balances proximity with comfort. Many hotels recognise the needs of medical travellers and offer special hospital rates, flexible check-in policies, and extended-stay discounts. The main drawback is cost. Even discounted hotel rates can add up over time, especially for families already facing financial strain. Transportation, though usually minimal due to proximity, is another consideration, particularly during late-night hospital visits or emergencies. Emotional and Practical Considerations Beyond cost and location, emotional well-being plays a crucial role in accommodation decisions. On-site accommodation fosters a sense of community. Families often find comfort in sharing experiences with others who understand their situation. This shared environment can reduce feelings of isolation. In contrast, nearby hotels provide emotional privacy. Families can process stress, grief, or uncertainty in their own space without feeling observed. This separation from the hospital environment can also offer mental relief, allowing family members to recharge and return better equipped to support the patient. Practical needs also vary. Families with children, elderly members, or those balancing work responsibilities may find hotels more accommodating. Access to space, cooking facilities, and reliable internet can make a significant difference in managing daily life during a hospital stay. Choosing the Right Option There is no one-size-fits-all solution. The best choice depends on factors such as the length of stay, financial situation, patient condition, family size, and personal preferences. In some cases, families may even combine both options—using onsite accommodation during critical periods and transitioning to nearby hotel accommodation for longer-term stays. Hospitals and healthcare providers can support families by offering clear information about both options, partnerships with nearby hotels, and guidance on financial assistance programs. When accommodation decisions are made easier, families can focus their energy where it matters most: supporting their loved one’s recovery. Conclusion Accommodation is a vital but often overlooked aspect of the patient-family experience. On-site hospital accommodation offers immediacy, affordability, and community, while nearby hotel accommodation provides comfort, privacy, and flexibility. By understanding the strengths and limitations of each, families can make informed decisions that support not only their loved one’s care, but also their own well-being during one of life’s most challenging seasons.
When Care Extends Beyond the Hospital Walls
In hospitals and care facilities around the world, medical technology and clinical expertise rightly take centre stage in treating illness and injury. Yet a growing body of research shows that where and how patients rest is not just a backdrop to healing — it’s a powerful component of recovery itself. Comfortable, thoughtfully designed spaces help reduce stress, improve sleep, support immune function, and ultimately lead to better outcomes for patients and their families. The Healing Environment: More Than Just a Room Decades of studies in health design and environmental psychology have underscored one key fact: the physical environment matters. Natural light, calming colours, views of nature, and noise control are not just aesthetic choices — they influence mood, stress levels, and even pain perception. Exposure to daylight helps regulate circadian rhythms, bolstering sleep quality and supporting the body’s natural healing rhythms. Meanwhile, noise reduction, soft acoustics, and private spaces help keep stress hormones like cortisol from staying elevated, which can negatively impact immune response and recovery. Modern hospital design increasingly incorporates these elements into patient rooms and shared spaces. For example, rooms designed with large windows and natural views significantly improve mood and reduce the sensation of pain compared with windowless rooms. Such evidence highlights how seemingly simple environmental factors can tangibly impact recovery trajectories. Comfort and Its Physiological Effects Comfort in a medical setting isn’t a luxury — it’s a key therapeutic factor. Poor bedding, excessive noise, and cluttered, confusing layouts can elevate stress, disrupt sleep, and even prolong hospital stays. In contrast, spaces optimised for rest enable patients to relax more fully, which can lower blood pressure, reduce the need for pain medication, and facilitate physiological healing processes. Research into the role of comfort and environment in patient outcomes has also shown that patients in supportive, calming spaces often report faster recovery times and shorter lengths of stay. This correlation isn’t just subjective; some findings suggest that well‑designed environments help patients recover more efficiently by reducing stress and supporting better sleep and psychological well‑being. Hospital Accommodation: A Crucial Piece of Recovery An often overlooked but essential aspect of patient comfort is hospital accommodation itself — the space where patients and sometimes their families stay during treatment. Hospitals that integrate hospitality‑oriented services and amenities are helping redefine the healing environment. According to Hospital Stays, hospitality services — encompassing comfortable rooms, good quality bedding, nutritious meals, and supportive non‑clinical care — contribute measurably to recovery by reducing environmental stressors that can impair healing. Quality accommodation supports patients physiologically and emotionally: Better rest: Comfortable beds, ergonomic furniture, and quiet surroundings improve sleep. Reduced stress: A welcoming room reduces anxiety and supports mental well‑being. Family support: Accommodating spaces enable loved ones to rest nearby and provide critical emotional support, which itself accelerates recovery. Indeed, research shows that how families are accommodated during hospital stays can significantly shape the overall hospital experience, especially in pediatric care, where family presence and support correlate with better patient outcomes. As hospital accommodation evolves — with innovations such as smart beds, personalised climate and lighting controls, and spaces that blend clinical safety with comfort — the focus is increasingly on creating environments that feel supportive rather than purely functional. Psychological and Emotional Dimensions of Comfort Comfortable environments do more than soothe the body — they calm the mind. Research shows that positive emotions, such as hope and contentment, which are nurtured by hospitable and comfortable surroundings, have a strong influence on patient well‑being, often surpassing satisfaction with clinical services alone. The psychological benefits of comfort extend to engagement with care. Patients who feel safe and valued are more likely to cooperate with treatment plans, communicate openly with caregivers, and maintain a sense of agency in their recovery journey — factors that all contribute to better health outcomes. Design for Healing: Practical Elements That Make a Difference Design choices rooted in evidence‑based research can transform patient spaces: Natural Light & Views: Regular access to daylight helps regulate the body’s internal clock and improve sleep quality. Noise Control: Sound‑dampening materials and thoughtful layout reduce disturbances that fragment sleep and increase stress. Privacy & Space: Private rooms and designated family areas support dignity and rest, important elements in both physiological and emotional healing. Cleanliness & Safety: A hygienic, orderly environment reduces infection risk and enhances peace of mind for patients and families alike. Conclusion: Rest as Medicine Rest isn’t passive. It is an active component of healing that influences physical, emotional, and psychological recovery. Comfortable, thoughtfully designed healthcare spaces — supported by quality accommodation and hospitality‑oriented services — contribute significantly to well‑being, shorter hospital stays, and better overall outcomes. As research and practice continue to align, the science of rest reminds us that healing environments are not just nice to have — they are medically meaningful.
The Science of Rest: How Comfortable Spaces Aid Patient Recovery
This new facility — part of Victoria’s ambitious Community Hospitals Program — is poised to bring crucial everyday health services right into one of Australia’s fastest‑growing regions, transforming how local families receive care and reducing pressure on larger, more distant hospitals. Responding to Rapid Growth and Increasing Health Demand The western metropolitan area of Melbourne has experienced rapid population growth over the past decade. Forecasts suggest that the region will continue to expand significantly, driven by increasing housing developments, strong community growth, and a diversifying population. This growth has contributed to heightened demand for accessible healthcare services beyond what existing major hospitals can sustainably accommodate. Historically, residents in suburbs like Point Cook have had to travel to larger facilities such as Werribee Mercy Hospital, Footscray Hospital, or Sunshine Hospital for many services. While these institutions have provided high‑quality care, the reliance on larger regional hubs has meant longer travel times, more crowded emergency departments, and stretched clinical resources — particularly for non‑urgent and routine health care. The Point Cook Community Hospital aims to address these challenges by creating a locally based health hub that serves the everyday medical needs of Wyndham residents and those in neighbouring suburbs. A Hospital Designed for Modern Community Health Needs Located at 140 Dunnings Road, near the heart of the Point Cook town centre, the three‑storey hospital is being built with accessibility, community integration and patient comfort in mind. Operated by Western Health in partnership with the Victorian Health Building Authority (VHBA) and builder Lendlease, the facility will deliver a broad range of services tailored to local health needs. Key features include: Outpatient and ambulatory care services, offering treatment for non‑emergency conditions and ongoing management of chronic illnesses. Chemotherapy and dialysis services enable patients with complex health needs to receive treatment closer to home without frequent long trips to larger hospitals. Public dental services and allied health support, bridging crucial gaps in preventative and routine care. A 160‑space multi‑deck car park, recognising the importance of ease of access for patients, clinicians and visitors. What’s particularly notable is how community consultation helped shape the hospital’s design. Local residents, health providers and council representatives contributed to planning decisions, influencing the hospital’s calming, nature‑inspired architecture, its focus on accessibility, and spaces designed to promote wellbeing — such as landscaped green areas that welcome visitors and make wayfinding easier. Supporting the Health System and Reducing Pressures One of the central strategic aims of the Point Cook Community Hospital is to reduce demand on major emergency departments in the region. Facilities such as Footscray and Sunshine hospitals have seen increasing patient loads in recent years, particularly with high volumes of non‑urgent presentations that could be more appropriately managed in community care settings. The new hospital will help streamline patient flows, enabling the larger hospitals to focus on the most urgent and complex cases. This model mirrors successful community hospital programs across Victoria, such as the newly opened Mernda Community Hospital, which has allowed residents in Melbourne’s northern suburbs to access essential health services locally while easing demand on larger health facilities. Investing in Health Equity and Community Resilience The broader Community Hospitals Program — of which the Point Cook facility is a vital part — represents a significant investment of more than $800 million across multiple growth areas. These community hospitals are more than bricks and mortar; they symbolise a shift towards equity in healthcare access, ensuring that families do not need to travel long distances for routine care and that support services are integrated into locals’ daily lives. For Point Cook and the wider Wyndham community, such infrastructure advances resonate deeply. The western suburbs have long been characterised by both rapid expansion and diversity, with communities that are often younger, more culturally varied, and growing faster than many other parts of Victoria. Having accessible care is essential to supporting a healthy population and ensuring that socioeconomic status doesn’t dictate health outcomes. Looking Ahead: A New Chapter in Local Care Although the hospital is still nearing completion, with construction well underway as of late 2025, its impending opening marks a new chapter in healthcare for Melbourne’s west. The facility promises not just convenience and closer care, but also stronger integration between community health providers, specialists, and support services — helping patients transition smoothly between different levels of care when needed. As Point Cook prepares to welcome this much‑anticipated hospital, the broader health landscape of western Melbourne is evolving — one in which local access, responsive services, and community‑centred design are at the forefront of how healthcare is delivered. For many families, this means fewer long journeys for treatment, more personalised care experiences and an enhanced sense of security knowing that quality healthcare is closer than ever before.
Point Cook Community Hospital Nears Completion: A New Era of Accessible Care in Melbourne’s West